How can we help?

Email support@withbella.io with as much detail as you can — what you were doing, what you expected, and what happened. Screenshots help. We reply within one business day. For anything urgent with billing or access, say so in the subject line.

Send it to support@withbella.io. Tell us which surface you were on (Web, macOS, Windows, Alexa, iOS, or a browser extension), what you saw, and what you expected. Feature requests are read by the team and shape the roadmap.

Visit the Download page for every surface — Web, macOS, Windows, Alexa, and the iOS open beta — plus the email plugins and browser extension. You sign in with the same Bella account everywhere.

In the Bella app, go to Settings → Connected Accounts, click 'Add Account', and choose your provider (Microsoft 365, Gmail, or Proton Mail). M365 and Gmail authenticate via OAuth2; Proton uses a secure forwarding connection. Each account syncs independently with its own encrypted credentials.

Yes. Your data is encrypted and fully isolated from every other user. The browser extension only reads the message or profile you have open on supported sites — never your whole mailbox or browsing history. For the full detail, see the Privacy Policy and the browser-extension privacy policy.

One click in Settings deletes your account and everything associated with it — conversation history, calendar data, vault items and relationship data. It is permanent and immediate. You can also email support@withbella.io to request deletion.