Terms of Service

1. Acceptance of Terms

By accessing or using Bella ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. "Bella" refers to the executive operating system provided by Sajdak Group Holdings WLL (CR 182901, Kingdom of Bahrain), trading as INEVARA, accessible via web, desktop, mobile, and voice platforms.

2. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately of any unauthorised use.

3. Use of the Service

You agree to use the Service only for lawful purposes. You may not:

• Attempt to gain unauthorised access to any part of the Service
• Use the Service to store, transmit, or process illegal content
• Reverse-engineer, decompile, or disassemble any part of the Service
• Use automated systems to access the Service beyond the provided APIs
• Resell, sublicense, or redistribute access to the Service without authorisation

4. Connected Accounts

When you connect third-party accounts (Microsoft 365, Gmail, Proton, etc.), you authorise Bella to access and process data from those services in accordance with our Privacy Policy. You may disconnect any account at any time. Disconnecting an account removes cached data and revokes Bella's access.

5. AI-Generated Content

Bella uses artificial intelligence to generate content including email drafts, meeting summaries, action items, and briefings. AI-generated content is provided as suggestions. You are responsible for reviewing and approving all actions before they are executed. Bella is not liable for decisions made based on AI-generated content.

6. Subscription & Billing

Paid plans are billed monthly or annually as selected at the time of purchase. You may upgrade, downgrade, or cancel at any time. Downgrades take effect at the end of the current billing cycle. Refunds are provided in accordance with applicable consumer protection laws.

7. Data Ownership

You retain all rights to your data. We do not claim ownership of any content you create, store, or process through the Service. We process your data solely to provide and improve the Service, as described in our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, Bella and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

9. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Continued use after changes constitutes acceptance.

10. Contact

For questions about these Terms, contact us at hello@withbella.io.